Legal

Privacy Policy

Last Updated: July 27, 2026

Operator Down Medical, LLC ("ODM," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through operatordownmedical.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide. When you contact us by email, schedule a call, register for a course, or purchase merchandise, you may provide information such as your name, email address, phone number, agency or organization, and payment-related details.

Information collected automatically. Like most websites, our hosting provider automatically logs basic technical data when you visit — such as IP address, browser type, device information, pages visited, and referring URLs. We use this data for site security, performance, and analytics purposes.

2. How We Use Information

We do not sell your personal information, and we do not use it for third-party advertising.

3. Payments

Course registrations are processed by Stripe, and merchandise purchases are processed by Shopify through our storefront at shop.operatordownmedical.com. ODM does not receive or store your full payment card numbers — payment data is handled directly by these processors under their own privacy policies. We encourage you to review the Stripe Privacy Policy and Shopify Privacy Policy before completing a purchase.

4. Third-Party Services

The Site relies on a small number of third-party services to function:

These providers may process limited technical data (such as your IP address) when their services load or when you interact with them. Each operates under its own privacy policy.

5. Cookies

The Site itself does not set advertising or tracking cookies. Third-party services linked from the Site (such as Stripe, Shopify, or Google) may set cookies on their own domains when you use them. You can control cookies through your browser settings.

6. Data Sharing

We share personal information only: (a) with the service providers listed above, as needed to deliver our services; (b) when required by law, legal process, or to protect our rights and the safety of others; or (c) in connection with a business transfer such as a merger or acquisition. We never sell or rent your personal information.

7. Data Retention & Security

We retain personal information only as long as needed for the purposes described in this policy or as required by law (for example, records related to completed course registrations). We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

8. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you. To make a request, or to unsubscribe from any communications, email us at contact@operatordownmedical.com. We will respond within a reasonable timeframe.

9. Children's Privacy

The Site and our services are intended for adults and professional audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

Operator Down Medical, LLC
Formed in the State of Texas
Email: contact@operatordownmedical.com